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From The Vault: Encourage Engagement without Nagging Your Members
From The Vault: Encourage Engagement without Nagging Your Members

Episode 498

There’s a fine line between encouraging engagement in your membership and simply nagging your members. Cross it, and the reminders meant to bring peo…

1 day, 21 hours ago

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From The Vault: Increase Your Annual Member Renewals
From The Vault: Increase Your Annual Member Renewals

Episode 497

A year is a long time in a membership. Long enough for members to forget their renewal date, let their card expire, or get hit with a charge a few da…

1 week, 1 day ago

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From The Vault: Overcoming Common Sales Objections
From The Vault: Overcoming Common Sales Objections

Episode 496

As fantastic as your membership may be, not everyone sees joining as a no-brainer. Some people sit on the fence for weeks, almost ready to sign up bu…

2 weeks, 1 day ago

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This Is The Worst Way to Handle a Membership Price Increase
This Is The Worst Way to Handle a Membership Price Increase

Episode 495

At some point in every membership's journey, you'll have to decide whether to raise your price. That's a good thing! It means your membership has gro…

3 weeks, 1 day ago

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Ask Mike: How Do I Pivot Without Alienating Existing Members?
Ask Mike: How Do I Pivot Without Alienating Existing Members?

Episode 494

I always talk about the fact that memberships are an evolution. They're constantly changing. The membership you launch won't look the same in six mon…

4 weeks, 1 day ago

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You Need These 4 Things to Scale Your Membership
You Need These 4 Things to Scale Your Membership

Episode 493

In this episode I'm sharing the second half of my closing keynote from Retain Live 2025, where I break down the four essential components of a scalab…

1 month ago

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What’s The End Goal For Your Membership Business?
What’s The End Goal For Your Membership Business?

Episode 492

Back in 2025, we ran our second ever live conference, Retain Live, and my closing keynote there was called Scalable Strategy. It's all about the thin…

1 month, 1 week ago

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Five Things High Performing Membership Owners Do Differently
Five Things High Performing Membership Owners Do Differently

Episode 491

This episode isn't about your membership. It's about you, the person running it.

You could have the best content, the smartest retention strategy, and…

1 month, 2 weeks ago

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Ask Mike: Should I Onboard Trial Members Differently?
Ask Mike: Should I Onboard Trial Members Differently?

Episode 490

Every month inside Membership Academy, I run a live Q&A where members bring me their toughest questions. One that keeps coming back around is this: s…

1 month, 3 weeks ago

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Here's How to Make Your Member Experience Truly Memorable
Here's How to Make Your Member Experience Truly Memorable

Episode 489

In this week's episode, I break down member experience, the single biggest factor in long-term retention, and why a forgettable, unengaging membershi…

2 months ago

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