Podcast Episodes
Back to Search619: 4 Mindset Shifts Every Cafe Owners Needs
How we think determines how we act. This is especially true when it comes to pressurized situations like the kind that we find in a busy coffee shop …
13 hours ago
618: Founder Friday! w/ Tim Wendelboe | Oslo, Norway
It's Founder Friday and I am so pleased to finally welcome the one an only Tim Wendelboe!
Tim Wendelboe runs his own roastery and espresso bar in Os…
5 days, 1 hour ago
SHIFT BREAK! Start Small
Seemingly in balance to our episode with Kwame Christian on big swings, we need to talk about small starts!
Making decisions about size, scope, and …
5 days, 16 hours ago
Why You Need the Onboarding and Training Webinar!
Summer Webinar Series from Keys to the Shop®!
Congratulations! You hired the right people! Now comes one of the most critical parts of the relations…
1 week, 1 day ago
617: Kwame Christian On How To Take Big Swings in Your Career and Business
There is wisdom in taking well considered steps in your life and business. The trouble is that sometimes, when the best move is a big one, we can wri…
1 week, 1 day ago
SHIFT BREAK! Are Holding Your Business Back? Let Lit Grow!
I had a conversation with a successful cafe and roastery client recently. We talked about delegation and what was standing in the way of them giving …
1 week, 6 days ago
616: How to Run a Boardgame Cafe w/ Kevin Kerkhof of Hitherto Coffee and Gaming Parlour!
Boardgames and coffee! The two were meant for one another. Gathering around a table to share an experience with your friends and family is core to ho…
2 weeks ago
SHIFT BREAK! Avoid Burnout By Serving Your Managers
We serve 2 types of customers. External and internal. The external customer is the one that comes in for a coffee and spends money and time with us a…
2 weeks, 6 days ago
615: The Key to Excellent Cafes, Sales, and Wholesale Support w/ Sam Lewontin!
In the world of specialty coffee, the relationship between roaster and cafe is one of the most vital. In a healthy relationship, there is a support f…
3 weeks ago
SHIFT BREAK! The Best Strategy is Simplicity
I have noticed a lot of noise in the industry. The coffee shop and its owner are the targets of a crushing and never ending stream of marketing that …
3 weeks, 5 days ago